Crisis Management and Reputation Protection

We believe in sharing knowledge and providing practical resources that help businesses across Ireland and the UK communicate more effectively.

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Navigating Reputational Risks with Confidence

Reputational threats require steady judgment and clear planning. We support clients with practical advice before, during, and after challenging situations, focusing on protecting long-term reputation. Our team supports clients with practical, hands-on guidance before, during, and after any challenging situation. By focusing on safeguarding long-term trust and credibility, we help you manage crises effectively and emerge stronger, ensuring your reputation remains a valuable asset.

Responding Calmly to Crisis Situations

Crisis situations can emerge from a broad range of sources — regulatory scrutiny, product recalls, data breaches, employment disputes, or supply chain disruptions. Our calm, measured approach enables you to address immediate challenges while safeguarding future credibility. By balancing rapid response with long-term strategy, we help you maintain trust, minimize impact, and navigate toward a stronger, more resilient reputation.

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Attentive customer service executives working at office

Proactive Crisis Preparation and Rapid Response

Post-crisis work involves comprehensive monitoring, stakeholder feedback collection, reputation tracking, and long-term relationship rebuilding. Our service operates 24/7, recognising that threats don’t respect business hours.

Post-Crisis Recovery and Ongoing Support

Crisis preparation includes developing response protocols, preparing holding statements, establishing decision-making hierarchies, and creating media contact strategies. When crisis strikes, we provide immediate response including situation assessment, message development, media coordination, internal communications, and stakeholder outreach.

Inscription crisis, currencies dollar and declining chart as risk of financial crisis caused by coronavirus

FAQs

What is crisis management PR?
Crisis management PR involves protecting and restoring reputation during challenging situations. This includes crisis planning and risk assessment, immediate response protocols and messaging, media management and stakeholder communications, internal communications to employees and partners, regulatory compliance and legal considerations, social media monitoring and response, and long-term reputation recovery strategies. Effective crisis PR requires preparation, rapid response capabilities, and strategic thinking under pressure.
What crisis planning requirements should businesses consider?
Crisis planning involves comprehensive risk assessment and scenario planning, crisis team roles and decision-making protocols, pre-approved messaging and response templates, media contact strategies and spokesperson designation, internal communication protocols for employees and stakeholders, regulatory compliance and legal considerations, social media monitoring and response procedures, and regular plan testing and updates.
What immediate response protocols are essential during crisis situations?
Immediate response includes situation assessment and fact gathering, crisis team activation and communication, initial stakeholder notification including employees and key partners, media monitoring and response coordination, legal and regulatory compliance review, social media monitoring and management, and documentation of actions taken for post-crisis analysis.
What long-term reputation recovery approaches are most effective?
Reputation recovery involves comprehensive reputation monitoring and measurement, strategic communications planning to rebuild trust, stakeholder engagement and relationship rebuilding, thought leadership development to demonstrate expertise and reliability, corporate social responsibility initiatives to demonstrate values, continuous improvement and transparency about changes made, and sustained communication efforts over 12-24 months.

Have you Any Question?

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    1 %
    faster response by companies that have a crisis plan in place.
    1 %
    more brand value recovered after an incident by those same companies.

    (PwC Global Crisis Survey, 2023)

     Get in touch with Agile Communications for a free PR consultation. Fast response and expert advice.

    Contact Info

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     +44(0)20 3156

     

     +1 866 512 0268

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